14 Carat Gold Special Design Letter Necklace - RNF0912

Your orders will be delivered to the cargo company within 5 business days (Monday-Friday) after the bank approval is received. Depending on the distance of the delivery address to the cargo branch, the cargo company will deliver your order to you within 1-3 days.

Delivery times for special production products vary depending on the manufacturing time. The products you order are manufactured specifically for you. For this reason, there is a waiting period of at least 4 (four) and at most 15 (fifteen) days. If the product cannot be delivered to the consumer within these dates, the payment made will be refunded to the consumer.

All of the products you choose will be delivered to you by our contracted cargo companies with the Ronaff Diamond guarantee.

The consumer (BUYER) has the right to withdraw from the contract within 14 (fourteen) days without giving any reason and without paying any penalty. The right of withdrawal period begins on the day the consumer or the person/organization specified at the delivery address receives the goods. However, the consumer may also exercise the right of withdrawal during the period from the establishment of the contract until the delivery of the goods. In determining the right of withdrawal period;

In order to exercise the right of withdrawal, Ronaff Pırlanta, which is the Seller, must be notified within this period via the communication form, e-mail or telephone specified on the www.ronaffpirlanta.com website and the products subject to the right of withdrawal must not be among the Products for which the Right of Withdrawal Cannot Be Used. Ronaff Pırlanta reserves the right not to accept returns made without notification.

The consumer or a third party is obliged to send the invoice, delivery note, certificate, insurance forms, product box, packaging, sample or gift product and all other documents and materials sent to them in full to Ronaff Pırlanta in order to return the product within the scope of the right of withdrawal. VAT and other legal obligations, if any, of products for which the original invoice is not sent will not be refunded. During the return shipment, the responsibility for any deterioration, damage or similar loss of value in the product and the documents and materials sent with the product due to reasons originating from the cargo companies or the Consumer who makes the return belongs to the Consumer who makes the return. The product price is refunded to the Consumer within 14 days following the receipt of the relevant documents.

When exercising the Right of Withdrawal, no shipping costs will be reflected.

The carrier foreseen within the scope of your right of withdrawal is Yurtiçi Kargo, and details regarding returns and returns are explained in the Returns and Delivery section on www.ronaffpirlanta.com .

All products on the Ronaffpirlanta.com website are offered for sale under Ronaff Diamond maintenance, replacement or return guarantee, with our company's special jewelry certificates. Ronaff Diamond is with you at all times to provide the necessary support for all purchased jewelry to have a place in your life.

In order for products purchased from Ronaffpirlanta.com to be under warranty, third parties and institutions other than Ronaff Pırlanta must not have intervened in our jewellery in any way, and no processes such as size adjustment, repair or polishing must have been performed. Products that show any signs of intervention, changes, tampering or damage are excluded from the warranty.

For any questions and requests on this subject, you can contact us using the contact form .