Frequently Asked Questions

1-What is an International Certificate? What is its Use?

GIA, HRD AND IGI are the 3 most valid laboratories and they issue certificates to diamonds. It ensures the validity of your stone in the world, it is a kind of passport for your diamond.

2- What are the differences between 14 carat gold and 18 carat gold?

There may be a slight price difference and color tone difference depending on the gram of the product. 14 carat is harder, 18 carat is softer, but both can be preferred without any problems.

3- What is the most important thing I should pay attention to about diamonds?

It is a clear and bright stone and is certified if it is a large carat.

4- Can you make changes to a diamond jewelry model that I like?

Yes. We can do everything that is technically possible. We share a 3D drawing and visual with you and we can complete our model by discussing it.

5-Do you make your products?

All our diamond products are prepared and produced in our own workshop and by our team.

6-Can you give us information about the stones?

Our priority is to ensure that your diamond shines as bright as possible by choosing the diamond with the most affordable price performance and the best grades.

7- Is the most shiny diamond shape round?

A round brilliant looks like that because it has 57 facets, but if the diamond's data is good, it will look bright no matter what shape it is.

8- Do you make a larger size of a diamond ring model I like, with a larger carat?

Yes. We usually produce at least 3 sizes larger of each of our models.

9- How do you send diamond orders online?

We provide insured shipping to anywhere in Turkey. Since your package has external protection, it is not possible for anything to happen to it on the way. It is also under Ronaff Diamond guarantee.

10- Can I return the diamond product I purchased?

You can return all purchases you make from our website within 14 days without any loss.